Sewage Cleanup and Restoration
Whenever a toilet is flushed, a shower is used, or when home appliances are run- like the washing machine and dishwasher, used waste water is produced. It goes from our homes through our pipes and into local sewage facilities.
At least, that’s how it’s supposed to work.
Sewage is designed to move in one direction, from your home to the sewage plant. Unfortunately, the messy reality is, sewage doesn’t always follow that pattern, sometimes it comes back up into our homes and businesses.
Sewage should be considered unsafe and contaminated — it’s very dangerous stuff; it may contain bacteria and viruses that could cause serious illness.
Cleaning sewage requires resolve, the right tools and skills. Our SERVPRO of Northwest Knoxville team has the training and tools to address sewage clean-up with safety and precision. We serve local Northwest Knoxville areas including Cedar Bluff, West Hills, Cumberland Estates, Pleasant Ridge, Solway, and West Haven.
Sewage Backup or Toilet Overflow? Call Us Today – (865) 691-3253
There are three major types of contaminated water. SERVPRO of Northwest Knoxville will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.
The three types of contaminated water:
Category 1: "Clean Water"
This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.
- Water from a clean source like a broken water line
- If left untreated, can degrade into category 2 or 3
Category 2: "Gray Water"
This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
- May contain bacteria and viruses
- Can quickly degrade into category 3 if left untreated
Category 3: "Black Water"
This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
- May contain untreated sewage, harsh chemicals, and microbes
- Water from flooding rivers or sewer backup
24 Emergency Service
Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.