I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of West Knoxville to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.

I work in the insurance industry and my experience with the people at SERVPRO has been outstanding! They are very friendly to deal with and quick to respond whenever you need them. I would highly recommend them.

I have always been very skeptical of "mold cleaning" companies. When I finally had to admit I had a problem that needed professional help, SERVPRO was the only company that came out to look at my house that didn't use the "scare tactic" to force me into hiring them. Max was very knowledgeable, explained in great detail the steps and procedures needed, and they were able to clean most of the items everyone else wanted to throw away and rebuild!

Our family suffered a tragic and sudden loss. SERVPRO was respectful, prompt, on time, courteous, and concerned. They were very helpful and answered all of my questions.

Thanks for the great service!! I had a wonderful experience with the guys (and girl!) from SERVPRO. Thanks for all the hard work and dedication in cleaning my basement.