Recent Water Damage Posts

5 Ways To Mitigate Home Water Damage

4/12/2022 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. Turn off the water supply.

Five Ways To Limit the Extent Of Water Damage

Water can cause any degree of damage from minor to major at a home located in Karns, TN. Here are five ways to limit the extent of water damage due to any incident from a broken or leaking supply line to a backup of contaminated water from a sewer or outside flooding.

1. Turn Off the Water Supply

If broken pipes or supply line leaks are the cause of damage, shutting off the water supply may reduce the amount of water released into your home. Make sure plumbing is fixed before turning the water back on.

2. Collect Dripping Water

When a leak is dripping anywhere in a home, you can use a bucket or container to keep surfaces from getting soaked. The weight of water may make it necessary to pump out large quantities of standing water.

3. Pump Out Standing Water

The longer water is left standing, the greater the risk of severe primary water damage. Clean water will degrade into contaminated water over the course of just 48 to 72 hours.

4. Tear Out Ruined Building Materials

Soaked drywall or insulation may need to be torn out and replaced during water cleanup. Consult with restoration professionals if you are not sure which materials can be dried.

5. Dry the Affected Area

The entire area affected by a pipe burst or leak should be thoroughly dried. If contaminated water causes damage, it is first necessary to tear out exposed porous materials and disinfect hard surfaces to prevent mold.
These mitigation methods may not apply to every type of water damage. It is important to assess the source of damage and level of contamination at a residence in Karns, TN. If you are not sure which approach to mitigation and cleanup to take, consult with restoration experts who can limit the severity of primary damage and avoid secondary damage.

The Three Categories of Water Damage

2/27/2022 (Permalink)

Air fans in kitchen Kitchen water damage in Solway, TN

Understanding the Three Different Categories

If your commercial property has suffered damage, one of the first things professionals in Solway, TN do is assess the extent of the damage. They examine the flood water and place it in one of three categories. Read more about the safety implications of each to learn about what to expect if your business or rental residence is victim to a broken pipe, natural disaster or heavy rains.

Category 1

Water in this category doesn't pose a significant threat to humans. Some professionals call it "clean water." Sources can include broken water supply lines, tub and sink overflows or appliance malfunctions.

Category 2

Category 2 water carries a significant amount of toxins, chemicals and biological contaminants that pose a risk to health. Some people may feel sick or uncomfortable if exposed. Typically, experts will recommend you temporarily close down your property if this type of water has flooded your floors or walls.

Category 3

This is the most dangerous type of water. The number of bacteria and microorganisms is such that it may cause harmful bacteria to grow. Category three flood water includes:

  • Sewer backup
  • River or stream water
  • Toilet water with feces
  • Stagnant liquid

Also known as "black water", water restoration experts will usually take extra care in cleaning up the damage. They'll wear safety clothing and googles and use sophisticated equipment to eliminate the harm. The most important thing to remember if confronted with category 3 water is to not approach it at all, not even to salvage your possessions. If the water has a dark color or enough excessive particulates floating in it to raise suspicion, best to call the pros with the knowledge and expertise to tackle the problem.

Every year, many buildings in Solway, TN are subjected to flood water. Understanding the three different categories can help you anticipate what work will need to be completed to make your property safe again.

Top 3 Things To Do After Your Home Floods

1/31/2022 (Permalink)

Carpet removed due to water damage Damaged floors in Walker Springs home.

The Top 3 Things To Do If Your House Is Flooded

A house flood in Walker Springs, TN, can happen out of nowhere. Whether the cause is broken pipes or heavy rains, recovering from this household disaster requires lots of work. The biggest issue you face is water damage. It wreaks havoc on everything from carpets to furniture. Getting your life back in order requires a major water cleanup. There are steps you can take to make this process run smoothly.

1. Turn Off the Power

Entering a home post-flood has potential risks. The combination of water and electricity can result in serious injury. So, shutting off the power is needed for your safety. It’s best that you have an electrician do this for you. However, you can do it yourself as long as the power source you’re turning off isn’t wet or located in standing water. Make sure you wear gloves and rubber boots for additional protection.

2. Call Your Insurance Agent

Your homeowner's policy may help cover the cost of the water damage. A claims adjuster will come to your home and assess the damages. Before the adjuster arrives, have before and after photos of your belongings. This helps the insurance company determine the cost of damages. Additionally, the agency may recommend a repair and restoration company to help return your home to its pre-flood condition.

3. Start Cleaning Up

Wet items must be dealt with immediately. Excessive moisture in your home can lead to mold and mildew. Remove your valuables from the water and let them air dry. Porous items such as pillows, box springs and mattresses are usually thrown away because they hold lots of water. Professional restoration services handle major projects like removing flooring, insulation and drywall.

Broken pipes, floods and water damage can turn your life upside down. By taking the right steps you can return things back to normal. One of the most important things you can do is to have trained remediation technicians in Walker Springs, TN, assist you with the water cleanup.

What To Do After Commercial Water Damage

12/30/2021 (Permalink)

Two air movers and a dehumidifier placed in the hallway of a building. Dehumidification and ventilation to control moisture and prevent secondary damage.

Commercial Water Damage

Commercial water damage often involves larger spaces, pipes, or roofs, and it may be more costly to fix than damage in a residential structure. If your commercial property in Karns, TN, has sustained damage from broken pipes or a leaky roof, you should take steps to reduce the amount of excess water and contact a commercial restoration service that specializes in water cleanup.

Cleaning up after a leak can be a messy process, but there are several ways to limit the extent of the damage and the potential for secondary damage. Immediately after a leak occurs, you should:

• Use buckets, mops, or towels to prevent water from soaking into building materials, carpet, furniture, or other items.

• Contact a plumber or roofing company to handle the leak as soon as possible.

• Contact a cleanup and restoration service that’s certified to handle leaks and prevent secondary damage within 24 hours of the leak.

Once you have dealt with the broken pipe or any other source of excess water in your commercial property, you should contact a certified commercial restoration service to dry, clean, and restore the affected areas to their original conditions.

A water damage restoration company can provide several services, including:

• Water mitigation by removing standing water from your commercial property
• Dehumidification and ventilation to control moisture and prevent secondary damage, such as mold growth
• Restoration of property damaged by storms, burst pipes, or roof leaks

If broken pipes or a leaky roof have caused damage to your commercial property in Karns, TN, you should contact a local or regional service that specializes in water damage cleanup and restoration. The sooner you fix a leak and address any damage that has resulted, the more affordably, effectively, and quickly you will be able to restore your property to a functional and safe condition.

Using Drain Cleaners: 3 Important Facts

11/3/2021 (Permalink)

Drain cleaner ads, water pipe detergent with clear pipes section in 3d illustration If the drain cleaner doesn't work n 24 hours call a plumber.

Drain Cleaners - Three Important Facts

When a clogged drain stops up your Walker Springs, TN, home’s plumbing, you may reach for one of several drain cleaners you have handy. These products are adept at handling small sink or toilet clogs and can help water drain more smoothly. However, before you use these liquids, it is important to know where they can be used and when they might do more harm than good.

1. The Chemicals May Damage Older Pipes

If you have an older home, using a drain cleaner to clear a clog may harm your pipes. These liquids can contain several caustic ingredients that are designed to dissolve hair and waste, and the heat they create once they are introduced in the line can warp older metal pipes. If this happens, your plumbing problems may potentially multiply instead of being resolved.

2. The Compounds May Not Remove Clogs

While some drain cleaners can be effective in clearing a clogged drain or bathroom sink, they do not always work on larger toilet clogs. If the chemicals are unable to deal with the mass, the product can remain in the pipes and can sometimes cause warping or other damage, leading to a massive toilet overflow and the need for a visit from a sewage cleaning and removal company. If a drain cleaning product does not produce results within 24 hours, it is wise to call a plumber.

3. The Cleaners Can Sometimes Be Hazardous

Clearing a drain with a liquid cleaner can be convenient, but these products could pose a threat to you, your pets and wildlife. They sometimes contain toxic ingredients which can be harmful when inhaled and can have a negative effect on the local environment if they find their way into natural water sources. As such, it is important to handle these products carefully.

Dealing with a clogged drain in your Walker Springs, TN, home can be frustrating. However, before you reach for a bottle of liquid drainer cleaner, it may be important to know all the facts concerning the cleaner, and its use, to keep your home and family safe.

How to Handle a Burst Pipe in a Commercial Building

9/26/2021 (Permalink)

Water leaking out of valve. After a pipe burst in your building, whether sewer or water line, there are individual steps you may want to take to prevent any further damage.

After a pipe burst in your building, whether sewer or water line, there are individual steps you may want to take to prevent any further damage. Below are six of the most common cleaning and damage tips to use prior to full building restoration.

1. Ensure Personal Safety

Before any cleaning tips, it is crucial that you and anyone working in the flooded area take certain safety precautions. As the type of water you will be dealing with is likely unknown, you may want to use water-repellent gloves, coveralls, and rubber boots. It is also a good idea to wear eye protection.

2. Shut off Main Power

After a flood from a burst line, it is a good idea to shut off the main power. While your building may not have power, it does not mean that electricity has stopped moving through outlets and other appliances.

3. Create a Photographic Record

In the plethora of damage tips out there, the tip to make a photographic record of the damage sustained is a good one. Pictures allow you to prove loss to insurance companies, thereby making the claims process a little easier.

4. Mitigate Further Damage

Another important tip after a burst pipe is to mitigate further damage. In an effort to protect your building from further devastation, you may want to shut off the water supply to your building to stop any further flooding.

5. Remove Water and Damaged Material

Once you take the above precautions and steps, you can begin removing any excess water using wet vacs and pumps. In addition to the removal of water, you can discard any damaged materials, like carpeting and drywall.

6. Dry out Facility

After the facility is free of water and damaged goods, you can begin the dry-out phase. If you want to streamline this process, you can use dehumidifiers, industrial fans, and other air movers.

While the damage tips above may seem daunting, they are necessary to restoring operation; however, if the process of water damage cleanup seems too much, you can check with the Knoxville, TN, emergency management office for further tips and assistance.

Water Damages in Northwest Knoxville

8/5/2021 (Permalink)

Water damage can occur for many different reasons. Sometimes, it happens as the result of a flood due to heavy rains. Other times, it may be due to an inside flood, such as when a pipe or a water heater bursts. Whatever the case may be, if you are dealing with water damage or water-damaged electronics, appliances, or other devices, you need to proceed with extreme caution. The best thing you can do, after water damage has occurred, is to call on Nashville professionals who are familiar with dealing with such damage, such as our skilled pros at SERVPRO of North Knoxville. In the meantime, make sure you practice some good safety tips with the water damaged devices.

First things first, before you start thinking about possible water damage restoration, you need to make sure that you are not in immediate danger and that the devices that you own are not going to cause a fire or another serious incident.

After water damage has occurred, check your home to see if you have any damaged devices plugged in. If you find that you do, shut off the electricity at the breaker level. This will keep damaged devices from being able to start a fire. You should not touch, go near, or inspect any devices that are plugged in until you are certain that the electricity is off. Following this important tip will help you to avoid electric shock.

Believe it or not, it is not only plugged in water damaged electronics that pose a risk. Any device that contains a battery can also pose a serious risk. Thus, it's best to let our pros at SERVPRO of North Knoxville handle any such devices if you think they may have been damaged. At the very least, before touching any battery operated device, ensure that it is not giving off heat or smoke, bulging, melting, or making strange sounds. All these types of things are major warning signs that something serious and potentially dangerous is wrong with the battery!


As you can see, you're not always in the clear once the water subsides! To keep safe, contact the experts at SERVPRO of North Knoxville before you do anything. At the very least, follow these simple tips to keep yourself and your loved ones safe.

How To Mitigate Fire and Water Damage

7/30/2021 (Permalink)

Firefighters putting out a fire in a house House fire in Knoxville, TN.

How Do You Fix A Fire Damaged House?

Firefighters rely on hoses that are capable of dispensing between 300 to 800 gallons of water per minute or more, depending on the hydrant and fire hose. As a result, fire suppression efforts often lead to a combination of extensive fire and water damage in homes in Knoxville, TN. Specialized mitigation and restoration methods are necessary to prevent the primary fire damage from becoming rapidly compounded and exacerbated by water. A company that specializes in both types of damage should pursue these three measures to mitigate damage.

1. Remove Water
The water used to put out a fire starts as clean, treated Category One water. Exposure to ash, soot, and smoke quickly degrades this water to Category Three flood water. A mitigation service will start by pumping out the water used for fire suppression.

2. Replace Materials

When no standing water remains, restoration experts can determine which building materials are capable of being cleaned or repaired and which need to be replaced. They will have to assess materials damaged by fire, water, or a combination of these two factors. This process will take longer than restoring either type of damage alone, as water can rapidly intensify the staining that results from fire damage.

3. Prevent Damage

In addition to concerns about structural integrity and air quality, water damage also introduces the risk of mold growth. A service specializing in both types of damage can take measures to ensure that no rebuilding occurs until the location is clean and completely dry, which can lower the likelihood that mold will develop.

If your home has been exposed to damage from both fire and water, rely on skilled restoration professionals with the experience and equipment to address all of the factors involved. Act quickly to notify your insurance provider and contact a water and fire damage restoration service in Knoxville, TN.

How Long Does Water Damage Cleanup Take?

7/12/2021 (Permalink)

Wet wood flooring. Flooring damaged by water Hardwood flooring should be dry all the way down.

Water damage cleanup can take anywhere from two to 10 days. You should account for the type of building materials and source of water, such as bursting pipes, leaks, or flooding. The extent and duration of the damage may also prolong the cleanup process.

The Building Materials

Certain building materials require special consideration. Hardwood floors, in particular, can prolong the duration of cleanup when there are several factors involved:

  • Water permeating the polyurethane coating
  • Damaged planks
  • Sanding, scraping or retrofitting of solid hardwood
  • Wet plywood subfloor
  • Moist concrete under the subfloor

Hardwood flooring should be dry all the way down to the concrete prior to restoration. Other building materials must also be completely dry before being repaired or replaced.

The Type of Water Damage

The source of the water that has caused the damage can add steps to the cleanup process.

  • Category One water from bursting pipes is clean and only needs to be dried.
  • Category Two gray water should be dried and disinfected.
  • Category Three black water requires removal of solid waste, drying, and disinfection.

Once you fix the broken pipe or the other source of damage, call a restoration service. 

The Extent of the Damage

Extensive damage due to flooding will probably take longer to restore than a smaller area affected by a backup, broken pipe, or leak. Account for the square footage exposed to water when estimating the length of the restoration process. 

The Duration of the Damage

The longer building materials have been exposed to water, the more extensive the restoration process. Standing water that goes unnoticed for hours or days can lead to more severe secondary damage.

Regardless of the conditions in your home in Cedar Bluff, TN, you can count on the expertise and equipment of restoration professionals. Call a plumber to fix burst pipes and hire a residential restoration company to eliminate water and mitigate secondary damage.

How to be Flood Smart

5/13/2021 (Permalink)

Floods are one the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along with city streets, in the mountains, near a river or even in the desert- there is always the potential for flood damage. Floodsmart.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past, does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas. On average, floods cost 3.5 billion in annual losses in the United States

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.

  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business contact your local SERVPRO Franchise Professionals. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. When fire and water take control of your life, your local SERVPRO Franchise Professional will help you take it back.

Understanding Water Types

4/9/2021 (Permalink)

dark water Types of Water Are Critical to Proper Cleanup!

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.
There are three types of water. Clean water is water from a broken pipe or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.
Consider taking the follow precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water in Knoxville, TN


-Shut off water source if possible or contact a qualified professional to do so.
-Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
-Remove as much excess water as possible my mopping and blotting. Wipe excess water from wood furniture after removing lamps and table items.
-Remove and prop up wet upholstery cushions to allow more even drying.
- Move any paintings, art objects computers, documents and other valuable items that may be sensitive to moisture to a safe place.
-Do not leave books, newspapers magazines or other colored items on wet carpets or floors as they may cause staining.
- Do not use your household vacuum cleaner to remove water as there is potential for electrical shock causing damage to the vacuum cleaner.
-Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water in Knoxville, TN


-Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
-Do not walk through contaminated areas, as you could spread damage to unaffected areas.
-Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
-Do not use household fans to dry the structure; air flow could spread contaminants.
-Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Causes and Solutions for Bursting Pipes

3/22/2021 (Permalink)

pipe Bursting pipes can be extremely intimidating to deal with.

As the weather gets colder, your home is in danger from bursting pipes. If you've ever put a full bottle of soda or water in your freezer and forget about it, you are familiar with this concept. When water becomes ice, it expands and overflows or breaks its container. The same thing can happen with your pipes. No matter what the cause, a burst pipe can cause a lot of damage very quickly.

Understand Why Pipes Burst

A pipe can crack or burst when the pressure builds up. This is sometimes caused by:

  • Freezing water in pipes
  • Corrosive buildup
  • Clogs that cause pressure on joints

Pipes can also crack if your plumbing is loose. When pipes shake or move as water passes through them, it can cause stress fractures.

Do This First
Bursting pipes can be extremely intimidating to deal with, particularly when they are throwing chunks of ice or water around. Your first step is always to turn off the electricity and water to the area where the pipe is leaking. If you cannot safely reach the electrical panel, turn off the water first and stay away from the wet area.

Call Those Who Know
After stopping the water, the first calls you should make are to your insurance company to see if the pipe is covered, a plumber who can fix broken pipe or lines and a water damage remediation company in Cedar Bluff, TN, to help you with the repairs. After these conversations, you can begin to work on recovering.

Take Steps To Protect Your Property
Drain your faucets and remove any undamaged electronics, furniture or appliances. Clear away what water you can if a remediation company cannot come right away. If it is not too cold, open your doors and windows to help with the drying process. You can also turn on fans and heaters to prevent further water damage.
Fortunately, freezing, broken or bursting pipes are not the end of the world. A good remediation company and quick cleanup is the key to making your home safe and dry again.

What To Do When the Basement Floods

10/18/2019 (Permalink)

Flooded basement in Cumberland Estates,TN

3 Things To Consider After Your Basement Floods

Experiencing a basement flood in Cumberland Estates,TN, can leave you wondering what the next steps are. Fortunately, with a little help from a professional, and some time, your home can be restored back to pre-flood conditions. Here are three things to consider after your basement floods.

1. Contact a Restoration Service

One of the first things to consider after a flood in the basement is to contact a local water damage restoration service to help with water removal and repairs. Not only may the step be recommended in your insurance coverage, but these professionals already have the tools necessary for the job.

2. Wear Proper Safety Gear

When dealing with a basement flood it's important to wear the proper safety gear for every step of the process. This may include waterproof boots and gloves, a face mask, and coveralls or waders over your clothing so that potentially contaminated water does not come in contact with your skin. It's also important to wash thoroughly after doing any work in the affected area.

3. Remove the Water

One of the most important things you can do if your basement has been flooded is to remove the water quickly, as doing so can help prevent long-term damage as well as potential mold issues. In many cases a water rated shop vacuum or pump maybe used, but in cases of extreme flooding your restoration service may use larger equipment. Once the water is removed, a dehumidifier can help dry out the area. In some cases your restoration team may also sanitize the area to prevent the growth of bacteria.
After a basement flood it's important to remove the water as quickly as possible. You may want to consider contacting a professional water damage restoration service to help with this process as well as any necessary repairs. It's also important to wear the proper safety gear for every step of the procedure.

What's Your Noisy Water Heater Telling You?

10/16/2019 (Permalink)

Water heaters certainly have their own language, and a responsible homeowner should learn to speak it.

You may take a talkative water heater as a matter of course, especially if you live in an older home in Cedar Bluff, TN. However, it's probably giving you important clues about what kind of maintenance it needs. Take the time to listen before you're stuck with no hot water and a water damage remediation service in your home.


Tick Tock
There are some sounds that are considered normal or benign to your water heater. It's important to know these sounds, as well, so you don't bring in a repairman for no reason. Some examples are:

Ticking- comes from a working heat trap
Tapping- comes from a working heat trap
Humming- the sound of water flowing around the element tube

Snap, Crackle, and Pop
A rumbling sound coming directly from your water heater is most likely indicative of sediment in the tank- they rumble as they are stirred by moving water. You should perform a water heater flush and use a de-liming mixture to clean the tank. A crackling or popping sound usually means that sediment is collected in the element tubes, it will get louder as more particles build up. This is a common issue with older units. You will either need to clean or replace the tube itself.


Knock, Knock- Who's There?
If you hear what sounds like metallic knocking coming from your walls, it's probably the pipes heating internally. This is known in the plumbing world as water hammering. It's not dangerous to your water heater, but could eventually cause damage to your walls. You can solve this problem with something called a "water hammer arrestor", placed at the junction of the water heater and the pipe.


Water heaters certainly have their own language, and a responsible homeowner should learn to speak it. Tankless water heaters have their own set of noises, so you might need to research further if you have one of these.

Tips for Managing Water in Your Crawl Space

10/14/2019 (Permalink)

If you find a wet crawl space in your Knoxville, TN, home, don't delay in taking action.

If you've experienced flooding in your Knoxville, TN, home, you may be wondering how to handle the issue quickly and safely. You should address the situation as soon as possible. Water that enters your house can create a wet crawl space. Here are some common ways that this issue can occur and some tips for controlling it.


1. Oversaturated Lawns and Gardens
Broken gutters and downspouts, unattended hoses, and severe storms can all lead to a flood in your yard. When the ground is oversaturated, the water's next stop may be your crawl space. You can help prevent this type of water damage by ensuring your yard has proper drainage, using plants with deep roots, and placing proper base layers in gardens.


2. Issues With Your Gradient
It is very important to have a slope away from your home. This drains water away from your foundation and is key for preventing a wet crawl space. Leaving the water to pool in this part of your house can lead to increased humidity levels. Humidity trapped in your crawl space has only one place to go, and that is into the rest of your home. This may lead to problems such as mold and wood rot. Keep your foundation safe with a proper slope of around 5%.


3. Ruptured Water Lines
Broken water lines both inside and outside your home can be troublesome. If a pipe bursts or leaks inside your home, the water will drain to the crawl space. If a city line breaks, it can lead to excess subterranean water, which can then seep into your home. If either of these situations occurs, you will need to contact the city to fix its line, and you will need to contact an expert in water damage remediation to control the flood issues.


If you find a wet crawl space in your Knoxville, TN, home, don't delay in taking action. The water will lead to extra humidity, structural issues, and mold development. Get your home safe and dry again so you can enjoy it for years to come.

How To Avoid Water Damage While You Are Away

8/27/2019 (Permalink)

To avoid flooding inside, consider shutting off your water main for longer vacations

How To Avoid Water Damage While You Are Away

Going on holiday can be a very exciting time and a much-needed break especially for those with a hectic weekday schedule. After all, temporarily leaving behind everyday life in West Haven,TN, to explore, relax, learn and experience what the world has to offer firsthand can be a welcome way to recharge. While many people may not look forward to their vacation coming to an end, it can also be a relief to come back to the comforts of your home. However, being greeted by a flooded home with water damage can make that difficult to do.

Damage can be the result of a slowly leaking faucet, faulty equipment, something requiring a full-on water pipe repair or a compromised water source. The effects can range from inconveniencing to downright devastating and can either be noticed immediately or over the course of time. Some types of water damage include the following:

  • Irreversible damage to paper-based items
  • Warping, disintegration or discoloration to furniture and drywall
  • Staining on carpeting, window treatments and other fabrics
  • A broken pipe or plumbing system
  • Permanently damaged electronics
  • Unpleasant odors magnified
  • Bacterial growth

Recovery Process

While the recovery process will depend on the severity of the situation, professional remediation will likely be recommended for many procedures. This can include anything from water pipe repair to large-scale removal of flood waters and damaged goods in addition to home repair. Since the effects of water damage may take time to develop, it is helpful to have a professional evaluation that enables you to be proactive and avoid further issues that can worsen over time.

Tips Before You Leave

Instead of dealing with a flooded home or an unexpected water pipe repair when you come back from your getaway, there are some steps you can take to reduce the likelihood of water damage happening in West Haven,TN. To minimize damage from weather-related causes, keep downspouts and gutters clear as well as your yards neat to prevent water from pooling and damaging your home’s exterior. To avoid flooding inside, consider shutting off your water main for longer vacations, and verify that appliances and hoses are maintained or updated as necessary.

4 Useful Steps To Take When Your Fire Sprinklers Go Off

6/25/2019 (Permalink)

Fire sprinklers should be given regular inspections and a proper maintenance to keep the system in top operating condition.

While fire sprinklers are an important and effective safety measure anywhere in Knoxville, TN, an accidental system discharge can be costly if not appropriately addressed. To help minimize water damage, flooding, and other difficulties in your commercial building, here are four simple steps that can help effectively handle an accidental sprinkler malfunction.

1. Control the Situation

The first step is to disengage the fire sprinklers, which are typically controlled by a water valve; the sprinkler system’s installation company can be contacted for the location. Once the sprinklers have been disengaged, it is crucial to gather all of the pieces of any sprinkler head that malfunctioned.

2. Contact Your Insurance Provider

It is important to contact an insurance provider right away to report the incident and make any necessary claims. During this time, the pieces of the malfunctioning sprinkler may be inspected to determine the cause of the incident, as well as whether or not the cause has an impact on any claims. Causes may include the following:

• Overheating
• Mechanical damage
• Corrosion
• Frozen pipes
• Deliberate tampering

3. Call a Restoration Company

Once the situation is under control, a professional restoration company can help investigate any flooding or water damage that may have occurred as a result of the sprinkler malfunction. Technicians specializing in many forms of professional repairs are available to make the cleanup process quick and efficient.

4. Prevent Future Damage

The final step in the process is to take preventative measures, thereby reducing the risk of future incidents. It is highly important to ensure that the type of sprinkler system in the facility meets the business’ safety needs; if not, corrective action may need to be considered. Regular professional inspections and proper maintenance are also crucial in keeping the system in top operating condition.

While fire sprinklers can be lifesaving, understanding the necessary procedures in case of a malfunction are crucial to getting the most out of your system. Following this simple response plan can help protect your business from water damage and flooding.

Tips for Dealing With Wet Building Materials

6/11/2019 (Permalink)

Replace swollen subfloor

How to Deal With Excess Water and Restore Your Home

When exposed to moisture, building materials can react in different ways and cause varying degrees of water damage, from swelling wood to sagging walls. Understanding how different types of material can be impacted by water is important for you to properly address any problems that may arise. Here are some guidelines to help you deal with excess water and restore your home in Knoxville,TN.

Replace Swollen Wood

Wooden materials in your home that have been impacted by water typically exhibit signs of swelling. Most objects that are made of wooden materials that have been swollen can be replaced, including:

  • Cabinets
  • Wood furniture
  • Subfloor
  • Wooden doors

Replacing any swollen wood when you first notice a problem can help reduce the risk of damage in your home. If there are any signs of water damage around your living space, be sure to contact residential water restoration services as soon as possible.

Preserve Drywall and Real Wood

While swelling wood should be replaced, drywall and real wood can be saved once they have been dried. Take some time to assess the degree of water damage before contacting a professional so that you can be well prepared once help arrives. Professional services can dry any excess water and help your home return to its normal state. When dealing with any kind of water damage, remember that immediate action is crucial.

Check Your Supply Lines

A supply line, which is a central waterway that reaches from the plumbing behind your wall to your faucet, should be checked at least once a year to ensure that it’s working properly. When one of these waterways breaks down, it might mean that a pipe has broken and should therefore be taken care of immediately. Schedule a water pipe repair as soon as you come across an issue to keep your home secure.
Whether you’re dealing with swelling wood or damaged drywall, don’t wait to fix the problem. Any water damage caused by wet building materials should be taken care of quickly in order to preserve the state of your home.

Commercial Toilet Won't Stop Flushing? Here’s How To Fix It

4/19/2019 (Permalink)

It’s important to learn how to deal with stopping a commercial toilet from constantly flushing.

While there have probably been any number of small plumbing and toilet issues you’ve fixed on your West Hills, TN property, it becomes a whole different story when you’re dealing with toilet overflow. After all, even if you learn how to stop a toilet, the water damage has already left its mark. Therefore, it’s important to learn how to deal with stopping a commercial toilet from constantly flushing, and how to handle the toilet flood that follows suit.

Become Acquainted With the Flushometer

Despite having seen plenty of flushometers in public settings, including in your own commercial building, you might not have ever taken the time to understand how they function. However, you’ll quickly see something is amiss when you notice the toilet overflow that comes with a faulty flushometer that doesn’t stop flushing. When you need to make a quick fix before calling on professionals for help, you can follow a few easy steps that involve:

  • Taking a flat screwdriver and shutting off the flow of water to the flushometer;
  • Loosening the top lid with a wrench before unscrewing it off;
  • Taking out and cleaning the gasket and the interior weep hole; and,
  • Replacing everything back to its original condition.

If these steps don’t stop a toilet from flushing immediately, it might be time to replace the gasket. Whatever the culprit, these steps can help stop the swell of water from rising until help arrives.

Contact Experienced Restoration Specialists

Even if your skills as a handyman have stopped the issue for the time being, it’s best to call on a team of expert water damage repair technicians to work on cleaning up the toilet flood that remains. This ensures that your commercial carpeting or other flooring is sanitized and won’t lead to possible mold growth.

Do Away With Toilet Problems

After learning how to fix a flushometer and stop the spread of toilet overflow, you can now feel more prepared to handle any other toilet issues that may arise at your West Hills, TN building.

3 Simple Steps To Making a Water Damage Claim

3/19/2019 (Permalink)

Upon discovering a water incident in your residence, you should investigate the cause and contact your insurance consultant.

3 Simple Steps To Making A Water Damage Claim

When faced with a residential water mishap in West Haven, TN it can be helpful to understand the process of filing an insurance claim. Water damage is caused by varying circumstances. Flooding can come as a result of a natural disaster or by simple human error. In many cases, water moves quickly and can leave extensive damage. By working closely and immediately with your insurance company, you can do your part to correctly file a claim and potentially receive reimbursement.

1. Call Your Insurance Company

Upon discovering a water incident in your residence, you should investigate the cause and contact your insurance consultant. Gather essential information, such as the following:

  • What is covered
  • Deductible amounts
  • Time frames for filing and processing claims

Ask about the procedures for opening a claim and request all necessary documentation. Once you have received the needed forms, complete and submit them as soon as possible. This can help with the timeliness of processing your insurance claim.

2. Visit With an Insurance Adjuster

Many insurance companies will send a local adjustment agent to your home to inspect and assess damages. An adjuster’s job is to gather information and predict reasonable costs for repair or replacement of the affected household goods or structure. To make this visit more efficient, be prepared to show and explain the cause and effects of the water damage event.

3. Keep a Running Expense Report

Because of the time needed for filing, inspection, and reimbursement, many homeowners have to begin the cleanup and repair process on their own. If you choose to hire a flood clean-up professional to help you get the water under control, be sure to document the damage with photographs and keep receipts. You can submit these later for repayment after your insurance claim gets approved.

As you hope to get a refund for residential water damage in West Haven, TN be sure to follow the guidelines laid out in your home insurance policy. Stay on top of the insurer-specified timeline to obtain prompt compensation for a pipe burst or other water emergency.

Refrigerator Line Bust in Knoxville Home

2/7/2019 (Permalink)

Water Damage in Knoxville Home

Water damage can happen at any time; it is often at inconvenient times. This was the case for Mrs. Gilmore. Thankfully SERVPRO of Cedar Bluff was available. Mrs. Gilmore's refrigerator line broke which lead to massive amounts of water damage throughout the kitchen and the dining room. SERVPRO of Cedar Bluff was able to come out that night and set up drying units to limit the damage.

After further assessment and consulting with Mrs. Gilmore we decided the best course was the replace all of the flooring in the kitchen. Mrs. Gilmore was able to pick out the style that she wanted and new kitchen's appliances With the help of SERVPRO of Cedar Bluff a terrible situation was turned into a good one.

A Helpful Guide to Water Heater Flushes

1/17/2019 (Permalink)

A well functioning water heater is a key component inside most homes in Knoxville, TN

A well-functioning water heater is a key component inside most homes in Knoxville,TN. Like other appliances and systems inside your residence, this important piece of equipment requires routine maintenance. In fact, most professionals recommend a tank flush approximately every one to three years. Although it may sound intimidating, the process is usually straightforward and offers several benefits.

Benefits of a Water Heater Flush

Your home’s hot water source works consistently to maintain an adequate supply. Performing a water heater flush can benefit this device in several ways:

  • Rids tank of built-up mineral deposits
  • Helps unit run more efficiently
  • May prolong heater’s life

An efficient water heater may also reduce energy costs, saving you money in the long run.

Initial Steps

To begin the cleansing process, you should complete a series of essential steps:

  • Turn off the thermostat
  • Disconnect heater’s power source
  • Shut off cold water supply valve
  • Open pressure release valve

To help prevent an air vacuum inside your lines, you may want to also turn on a hot water faucet in a sink or tub and keep it open throughout the water heater flush.

Drainage Procedures

To drain the tank, connect a hose to the drainage spigot and open the valve. Placing the other end of the hose inside a large bucket or laying it outside away from your home’s foundation may prevent accidental water damage.

Once the unit is empty, open the water supply valve and allow fluid to flow through the system until all the sediment is removed and the liquid runs clear.

Finalizing the Project

When you’re ready, close the pressure relief and drainage valves and allow the tank to fill. Once it's full, you should reopen the pressure valve to release any air pockets. Then, reconnect the power source and wait approximately 20 minutes for the water to warm.

A Useful Maintenance Procedure

Replacing a water heater can be very expensive. Although every device eventually fails after extensive use, completing a routine flush can prolong the life of your appliance, helping to ensure you have a consistent supply of hot water available.

Water Damage Strikes When You Least Expect It

1/1/2019 (Permalink)

Water Damage in Knoxville Home

Water damage can happen at any time, often when you least expect it. This was the case for Mr. Watson and his family in Knoxville, TN. Their washing started to leak while they were away on vacation. His first call was too SERVPRO of Cedar Bluff. The water damage had affected the bathroom, laundry room, kitchen, and bedroom. We were able to respond within the hour and preserve most of the flooring in those rooms. We set up drying units throughout the rooms. We then replaced a small portion of the tile in the bathroom. Because we were able to come out so quickly the water damage was cleaned up within two days. 

From Flooding to Flowing: Clogged Toilets

12/30/2018 (Permalink)

Stop the flow of water into the bowl by removing the lid of the tank

There's a certain unpleasant feeling, common to many, when you flush the toilet only to see the level of water rise toward the lip of the bowl. When this happens to you, breathe in a few calming breaths, and take comfort in knowing that this particular potential for sewer damage doesn't have to last.

Take Quick Action

As soon as you notice the water rising, stop the flow of water into the bowl. These first steps are pretty simple.

  • Remove the lid of the tank.
  • Press the flapper valve down.
  • Secure the valve and lift the float. (The water in the tank is clean.)
  • Hold these in position for about a minute or until you see the water return to normal levels.

If these steps don't work, reach behind the base of the toilet and turn the valve clockwise to shut off the water.

Simple Clogs

A clog within the toilet itself is probably the most common source of trouble. After the water level is stable, you can use a plunger to clear away the blockage. Usually, a few plunges are all it takes to release the trouble and allow the water to flow smoothly.

Complicated Clogs

If plunging the toilet doesn't correct the problem, there may be sewer damage further along the line. It may be in the drain pipe or deep within the sewer line. If this is the case, you may need to call the sewage company for further help. If you have a private septic system, the tank may be full, and this could also lead to a flooded toilet. Fortunately, there are many water cleanup professionals in Cedar Bluff,TN, with the appropriate training to deal with all of these problems.

Clear Solutions

That first sinking feeling you get when you see the water rising in the toilet doesn't have to last. After quickly acting to turn off the water, you are prepared to either resolve a simple clog yourself or contact a professional to resolve more complicated clogs and the possibility of sewer damage.

What to do when water damage strikes Knoxville Home

11/5/2018 (Permalink)

Water Damage Knoxville Home

Life is busy and sometimes mistakes can happen. Maybe one morning you are rushing around to get out of the house and accidentally forget to turn off the water. This the scenario for what happened to Mr. Ramsey, thankfully SERVPRO of Cedar Bluff was there and ready to help.

Mr. Ramsey forgot to turn off the water in the sink of the upstairs bathroom by the time he returned from work his ceiling had collapsed into his living room. SERVPRO of Cedar Bluff's highly trained professionals hopped into action to preserve the house so no further damage was done. We were able to set up dryers to ensure everything was properly dried and checked. The carpet was removed and the ceiling was restored as quick as possible.

Severe Weather Safety

4/4/2018 (Permalink)

Sever Weather Knoxville

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms.

- 10,000 severe thunderstorms
-5,000 floods or flash floods
-1,300 tornadoes
-2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook and Twitter Your preparedness story will inspire others to do the same.

Water Damage Knoxville

3/21/2018 (Permalink)

Water Damage Knoxville

There are many homes in the Knoxville area that suffer from water damage. The first 24 hours following a water loss is the most important in
preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO® Cedar Bluff will be on-site to help ensure a water damage is handled by completing the following steps.

INSPECTION

SERVPRO® Of Cedar Bluff will inspect affected areas to determine the extent of water damage
and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO® Of Cedar Bluff will take steps to help protect your home or business, as well as personal
belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed
emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO® Cedar Bluff will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO® Cedar Bluff will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walkthrough of the job site will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

Shut off the water source if possible or contact a qualified party to stop the water source. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. Remove as much excess water as
possible by mopping and blotting. Place aluminum foil or wood blocks of furniture legs and wet carpeting. Move any paintings, art objects,
computers, documents, and other sensitive valuables to a dry place. Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always
avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this
could cause electrical shock or damage to the vacuum cleaner.
Don’t turn on ceiling fixtures if the ceiling is wet or enters rooms where ceilings are sagging from retained water.

For more information on
recovering from water damage,
contact your local SERVPRO®
Cedar Bluff

Flooding Can Happen In Knoxville, TN

9/22/2017 (Permalink)

Flood Damage Knoxville

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from
  • Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, flood cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Cedar Bluff can help. They can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Prevent Frozen Pipes from Causing Water Damage

8/7/2017 (Permalink)

Water pipe busting

Frozen pipes are a leading cause of water damage in the colder months of the year. Why?

Water has the unfortunate property in that as it freezes, it expands. This can affect all types of water lines, whether metal, plastic, or PVC. Simply, all pipes are subject to bursting given the right amount of pressure. As the water freezes, it can expand the pipe, eventually, cause a hairline crack or a complete break. At that point the portion unfrozen will then provide a continual stream of water until shut off, causing water damage throughout the property.

How can I prevent my pipes from freezing or bursting?

If possible, make sure that all pipes and supply lines on exterior walls are insulated. Exterior walls will be much colder than interior walls given their location. Additionally, all water lines in basements and crawl spaces need to be insulated as they will be subjected to very cold temperatures. Simple foam insulation wrap can help prevent your pipes from freezing.
Make sure all outdoor hoses are removed from exterior hose bibs.
Always keep your heating unit on and operational, even when away on vacation. If leaving for an extended period of time, set your thermostat to no colder than 55 degrees to ensure that your home has enough heat to properly keep interior pipes from freezing.
Keep garage doors closed if you have water supply lines located in that area. In extreme cases of severe cold for extended periods of time, ensure that exposed pipes are insulated. Space heaters (placed away from anything flammable) can provide heat and warmth to combat cold environments in garage areas.
If you notice very low water pressure from water supply areas, a frozen pipe could be the cause. Immediate action should be taken to identify the problem.
What should I do if my pipes are already frozen?

Turn on all the faucets with warm water, not hot, to a slow drip. This will help in supplying warmer water to the area without causing an abrupt temperature change. It will also help you in determining the location of the freeze.
Apply exterior heat to the frozen section of pipe. This can be done with a hair dryer, electric heating pad, space heater, towels soaked in warm water wrapped around the pipe. NEVER use open flame devices as this can be a major fire hazard.
Keep continual heat on the area until water flow is restored to normal.
Once restored, try to determine why the area froze. It may be as simple as adding insulation, sleeve wraps, UL listed heat tape, or another form of insulation.
If you cannot locate, find, or properly thaw your pipes, call a professional plumber to assist.
What if my pipes burst and caused damage?

If your pipes have busted, cracked, or began leaking, immediate action should be taken to ensure that water damage can be minimalized to your property. Soak up as much water as possible with towels or extract with a shop vac. It's often necessary to have professionals like SERVPRO come in and completely mitigate the water. Home drying efforts can help reduce damages, but will not get rid of all moisture and humidity. It's important to ensure that your property is completely dry and dehumidified to prevent secondary damage from ruining your home, flooring, furnishings, or building materials. Call SERVPRO today if you've had water damage from a pipe leak, and we'll work with you and/or your insurance company to make sure that your home is restored correctly!

Cold weather can wreak havoc on your plumbing.

8/7/2017 (Permalink)

Tips to avoid water damage

Let's face it, if you live in the south, building codes are not quite what they are in the north in regards to weather proofing. That means that we're just not that used to sub-zero temperatures. And we're fine with that!

But when it does get into the single digit temperatures or less, it means that we are at more of a risk for frozen pipes, and the likelihood of water damage from those same pipes. While our building codes and insulation values might not be as prepared, we can be. In Knoxville, TN right now, it's 3 degrees. What should you do to try and help prevent frozen pipes?

1. Disconnect all outdoor hoses.

2. Wrap all exterior spigots and faucets. Towels and newspaper work well in an emergency.

3. Leave your interior faucets on a slow drip.

4. Wrap any exposed pipes you can see, whether they're in a crawl space, attic, or garage.

5. Open all cabinetry doors, especially those on exterior walls.