Recent Commercial Posts

Can You Smell When There’s Mold in Your Business?

5/19/2022 (Permalink)

Black mold growth on a white wall Many different scents can indicate there is mold in your building.

Is It Possible To Smell Mold In Your Office 

Every building has its own unique smell. Sometimes, you may notice a different smell under the usual aroma of your business. One of the factors that can create a new scent is the mycotoxin that mold releases. Many different scents can indicate there is mold in your building. These come from the gases that mold releases as it grows. Most business owners find these smells unpleasant and want remediation professionals to get rid of the source as soon as possible. Technically, you can smell when there is mold growing in your building, so you know when to take action.

The Various Scents That Mold Can Produce
Several odors can identify when mycotoxin is being released in your business in Westhaven, TN. These include:

  • A mild musty odor
  • A damp or rotten smell
  • An earthy scent
  • A meaty aroma
  • A strong moldy smell

What To Do if You Smell Mold
In some cases, you may be able to air out your building. However, if you suspect that there is mold growth releasing mycotoxin into your business, you should get your air tested. In these cases, you should act quickly so you can get the smell out as soon as possible. Air fresheners and cleaners can only mask the smell, and they won't remove mold spores. Having the air tested will determine if you need a remediation service to help bring the spores back to a normal level that your business can tolerate.
There are various scents that mold can produce. While you can air out a musty building sometimes, many mold occurrences will require that you have your air tested and spores removed. Mold remediation services can return your spores to normal levels, so you and your employees don't have to worry about potential hazards.

3 Types of Water Damage That May Occur at Your Business After a Fire

5/10/2022 (Permalink)

Firefighters putting out a fire in a big building Fire damage in a business in Pleasant Ridge, TN.

What May Cause Flooding In Your Business After a Fire

Cleaning up after a fire at your Pleasant Ridge, TN, business can mean much more than removing damaged items from the property and trying to remove soot from the walls. You may also have to deal with water cleanup issues related to the fire, and there are several ways this type of secondary damage can affect your property.

1. Fire Hose Water
One aspect of fire damage you may not consider once a fire occurs at your business is the amount of water emitted by fire hoses as firemen fight the blaze. The water pressure is considerable and this can leave large amounts of standing water inside your building once the fire is out. Planning for fire cleanup right away can be important because the moisture can cause problems such as mold and foul odors when it is left for more than 24-48 hours.

2. Sprinkler System Water
In the event of a fire, your building's sprinkler systems go off on each floor and may not shut off until the fire is out. In the aftermath of the fire, water cleanup will likely be necessary due to mild or moderate flooding from the sprinkler system. You can ask your fire mitigation and restoration company representative whether you can plan for fire and water repairs at the same time.

3. Water Cleanup From Burst Water Line
During a fire, the heat may cause your building's water lines to burst and cause additional flooding throughout your commercial building. Swift flood mitigation in this case can reduce the risk of damage to electronics and other items at floor level.
Water cleanup at your Pleasant Ridge, TN, business, along with soot and smoke cleanup, may feel like an overwhelming task in the aftermath of a fire. However, when you understand what may cause flooding during such an event, you may feel more confident about when to call in professional help for the cleaning process.

The 3 Leading Commercial Mold Cleaning Standards

3/30/2022 (Permalink)

People receiving training. Logo IICRC Property owners should use a restoration provider that follows IICRC recommended practices for the best outcomes.

The Three Most Important Commercial Mold Cleaning Guidelines

There are three major sets of fungus cleaning recommendations and mold standards. Find out more about guidelines from the Environmental Protection Agency, Occupational Safety, and Health Administration, and the Institute of Inspection, Cleaning and Restoration Certification.

1. EPA Mold Cleanup Guidelines

The EPA publishes information on mold prevention, investigation, evaluation, and remediation in commercial structures. Property owners may want to reference these guidelines before proceeding with a mold clean. Although this agency only makes recommendations about handling mold, the EPA regulates fungicides and cleaning solutions on the basis of health and environmental safety.

2. OSHA Workplace Air Quality Recommendations

Employers should refer to the safety and health information bulletin titled A Brief Guide To Mold in the Workplace. This document sets forth recommendations for promoting the health of employees and other occupants in structures affected by mold. While OSHA does not maintain mold standards, this organization does recommend measures to prevent and remediate mold. The presence of a mold in work environments is addressed in Subpart J of Environmental Controls for Sanitation in the General Industry Standard 29 CFR 1910.

3. IICRC Industry Mold Cleaning Standards

Some of the most rigorous standards for cleaning up black mold and other species of fungus have been published by the IICRC in cooperation with the American National Standards Institute. The leading publisher of standards and the certifying body for the restoration industry developed the ANSI/IICRC S500 professional water damage restoration standard and guidelines in addition to the S520 standard and reference guide for professional mold remediation.

If mold is found in the course of an inspection of a commercial building in West Hills, TN, it is important to follow EPA recommendations for containment and use approved cleaning solutions and fungicides. Businesses should abide by OSHA mold standards.

For the best results, property owners should rely on a restoration company that complies with IICRC's best practices.

What Can Professionals Salvage After a Commercial Fire?

1/31/2022 (Permalink)

wall with smoke damage Smoke and soot damage can be difficult to clean up without expert help.

What Can Professionals Recover After a Business Fire?

Fires are disastrous for any business, but it does not mean your business in Cumberland Estates, TN, has to be inconvenienced for long. Many items can be salvaged following a fire. Occasionally, all you need to do is take the item in for dry-cleaning. As professionals look at the walls and floor of your building, make sure to ask about content cleaning.


Certain items are prone to absorbing soot. These include:

  • Clothing
  • Upholstered furniture
  • Carpets
  • Drapes

You want to leave these in the hands of professionals. The reason is that if you attempt to wash them on your own, then you could end up doing more harm than good. Washing incorrectly only causes the soot and smoke to go deeper into the fabric. This will make the ultimate remediation more difficult, so always give these products to dry-cleaning professionals.


In many cases, professionals will be able to salvage electronics. However, you need to take care to unplug the electronics as soon as the fire is put out. You should also avoid turning the items on until a professional looks at them because there could be interior water damage.


It is possible to salvage some books and documents, depending on the extent of the damage. However, it is extremely difficult and not always possible. Therefore, commercial property owners need to remain proactive and retain backups of all critical documents. This includes bank statements, insurance policies and other important records. Having backups will be a lifesaver if the original copies cannot be saved. It is recommended to keep these backups in another location outside of the office building.

Remediation experts who offer content storage and dry-cleaning will do everything in their power to salvage as much as possible. Ultimately, it is a good idea to have a solid insurance policy and to begin the claims process as soon as you can.

What Commercial Property Owners Should Know About the Mold Remediation Process

12/30/2021 (Permalink)

Mold Quarantine Mold remediation in Duquesne, MO.

Mold Remediation

From major flooding events to minor leaks left to drip unchecked, water damage is one of the top reasons that commercial buildings in Duquesne, MO, face issues with black mold infestation. When it comes to addressing mold remediation, time is of the essence; the longer mold cleanup is put off, the greater the risk that significant portions of the building may need to be restored. Here are the steps to expect when reaching out to professionals.

1. Finding a Professional Restoration Team

There are a variety of companies that maintain 24-hour call centers with representatives who can connect you with a local team of technicians. When calling, make sure to have some basic information ready:

  • Insurance contact information
  • Time the damage occurred or was first noticed
  • Street address of affected building
  • Source of water damage

2. Assessing Damage

Once you have contacted a team, technicians will perform a thorough inspection of the damage, including identifying strains of mold or mildew that may be present, assessing immediate repair needs to stop water at its source and removing or blocking off furniture to stall further deterioration.

3. Pumping Out Standing Water

In cases of severe flooding and standing water, industrial pumps may be needed to extract it. Carpeting and carpet padding as well as affected portions of drywall and insulation may also need to be removed at this time to prevent secondary water damage and mold growth.

4. Dehumidifying

Once standing water has been removed, residual moisture soaked into porous building materials still poses a serious risk of inviting black mold infestation as well as structural warping. Industrial dehumidifiers and air movers are used to minimize humidity levels.

5. Removing Odor, Disinfecting and Rehabilitating

Once humidity levels have been normalized, fogging equipment and air scrubbers are used to sanitize and deodorize affected areas. Personal items such as papers, photographs, or clothing may also be salvageable. However, in cases of prolonged or severe water damage, mold remediation measures may require tearing out significant portions of the existing structure to prevent aggressive black mold infestation.

The Invisible Impact of Smoke Damage

10/28/2021 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Cumberland Estates, TN.

Smoke Damage

No property owner wants to experience a commercial building fire. The fire can be devastating, not only because of the damage the fire does but from the odor and discoloration the smoke leaves behind. Furthermore, while the building is closed, you can lose a great deal of money. However, before you hire a professional service in Cumberland Estates, TN, to begin smoke cleaning, it can be important to understand exactly how the smoke damage can impact your building, your clients, and you.

Invisible Assailants

Although smoke can often be seen during a fire, the damage causing the lingering smoke odor can often be a result of components that are not always visible. These can include:

• Invisible and toxic gasses can contaminate the air. These gases can include carbon monoxide, hydrogen cyanide, and phosgene. The gases can be a highly foul-smelling contribution to the smoke.

• Particles of carbon called soot can cover the floors and walls. The fragments can float long distances from the fire and be deposited in unusual areas such as the cracks of bricks or under the heads of nails.

• Vapors of poisonous smoke can look like mist. The gaseous droplets can be poisonous and can cover items in your building with contaminates.

Covert Particles

Signs of smoke are often evident after a fire. Black stains covering the walls and ceiling of some rooms, soot-covered floors, and an unpalatable odor are often visible signs of pollution left behind by the fire. But the acrid smell that lingers for weeks after a fire is often caused by a cloud of invisible particles leftover from the flames. That is why smoke cleaning can be a tedious and unpleasant job.

Timely Restoration

Removing the smoke damage that can be seen may be easily done by a fire restoration and smoke cleaning team. On the other hand, removing the often acrid and unpleasant odor left behind can be difficult even when using scientific means. Sadly, the longer the odor lingers, the more difficult it can become to remove it completely.

Tips and Tricks for Preventing Mold Growth

7/22/2021 (Permalink)

Green mold growth on a white wall. When it comes to mold growth, prevention is the best strategy.

Preventing Mold Growth: Tips & Tricks

If you’re looking to protect your business in Norwood, TN, one of the best things you can do is take preventative steps. Even before the building incurs any sort of water damage, there are various things you can do to keep mold out before it has a chance to wreak havoc on your building. Here are three main steps to take:

1. Repair and Clean Gutters

Clogged gutters are common culprits of mold growth. Leaves and other debris can block the water flow and cause it to spill over the sides. It can then stream onto the building below and in through foundation cracks, causing water damage. Once moisture leaks into the building, mold can develop over the next 24 to 48 hours. Depending on the number of trees near the building, you may want to clean your building’s gutters several times a year.

2. Watch the Indoor Humidity

Another mold prevention technique is to keep the humidity inside the building low. Ideally, the humidity should be between 30 and 50 percent. To measure the humidity, you may want to invest in an inexpensive humidity meter. If your business uses appliances that produce moisture, such as stoves and clothes dryers, make sure to vent them to the outside if possible. If your building has a high humidity level, you can also use air conditioners and dehumidifiers to bring that level down. If your business involves stoves or dishwashers, you can use exhaust fans or open windows.

3. Prevent Condensation

Buildup of condensation on windows can be a trigger for mold growth. Window condensation is a sign that your building is not properly ventilated. If you notice your windows sweating, quickly dry the surface to prevent water damage to the surrounding area. A simple trick to combat this is to just open the windows a little. If you can’t do this, turn on a fan or increase the air temperature.

Prevention is the best policy when it comes to mold growth. Use these tips to keep any fungus from forming inside your commercial building.

3 Common Sewer Issues That Affect Businesses

7/12/2021 (Permalink)

Sewer cleaning. A plumber uses a sewer snake to clean blockage in a sewer line. A plumber uses a sewer snake to clean blockage in a sewer line.

3 Common Sewer Issues That Affect Businesses

There are various sewer issues, from a blocked sewer to a broken pipe, that can affect businesses in Solway, TN. Though certain problems may require help from professionals to resolve, others are fairly simple to fix, and it's often useful for business owners to know what common sewer issues may affect their properties.

1. Toilet Overflow

An overflowing toilet is a common problem in businesses and can be a major inconvenience to customers and staff at your business. One of the primary causes of an overflowing is a clog in the toilet bowl or in the toilet's pipes. Fortunately, both of these issues are normally relatively easy to fix by using a plunger or a toilet auger (also known as a drain snake) to remove the clog.

2. Blocked Sewer

A sewer that is blocked can cause various issues in your business, such as water backing up in drains. There are many reasons that your business's sewer may be blocked, and the cause will generally determine how the issue is fixed. Since fixing the main sewer line can be complex and time-consuming, it can be useful to contact emergency restoration services for assistance.

3. Pipe Breaks

A broken pipe is a common issue that affects many businesses in Solway, TN. Cold weather or a change in water pressure are just a few reasons a pipe can break. Likewise, older pipes are also more prone to breaks. In many cases, a plumber can catch minor issues before they result in a burst or broken pipe, which is why it's often useful to have regular inspections on your pipes.

Though a blocked sewer or broken pipe can be overwhelming for business owners to handle initially, it's generally helpful to know what issues commonly occur in businesses. With an understanding of common sewer problems in businesses, you can prepare yourself for sewer issues and learn to mitigate the damage if a problem occurs.

Steps to Take After Your Commercial Property Has Water Damage

6/25/2021 (Permalink)

When your commercial property has water damage, you want to get it repaired as soon as possible. Bursting pipes and flooding can wreak havoc on your building’s structure, and if the problem goes unresolved for too long, it can lead to secondary damage such as mold growth. To prevent as much damage as possible, swift action is needed.

1. Block the Water Source

When pipes break, they can spew many gallons of water into the surrounding area very quickly. To minimize the damage to your building, turn off the water main that supplies the broken pipe. The smaller the amount of water that has to be removed before repairs can begin, the better. Cutting off the water at the source can help you prevent some damage.

2. Call for Help

At the first sign of bursting pipes, you need to make a few phone calls. Rather than try to complete the repairs yourself, hire experts who are trained and certified. You need to contact a plumber to fix a broken pipe. You will probably also need water mitigation experts who specialize in water damage in West Hills,TN, to replace the parts of the structure that are destroyed and restore your building to the way it was before the flooding. You also need to place a call to your insurance agent to find a way to pay for all the repairs.

3. Enact Your Continuity Plan

It will probably not take more than a few days to clean up the water and the damage it causes. Rather than shut down during that time, however, you can maintain your productivity by following your business continuity plan. Don’t fall behind just because your building floods. As an added bonus, the short time frame allows you a real-world test of your plan with minimal risks.

Bursting pipes require immediate attention. Shut off the water source and call professionals who can help you get your building back in working order.

Emergency Kit for Your Commercial Property

5/19/2021 (Permalink)

Be prepared at your business with an Emergency Kit. suggests you have enough supplies to last for at least three days.

Below are some suggested items to include at your commercial property in case you are dealing with an emergency!

-3-day supply of non-perishable foods
- Water (one + gallon per person day)
- First-aid kit
- Prescription medication
-Sleeping bag or blankets
- Fire extinguisher
-Hygiene products
-Extra batteries
-Cell phone charger
-Matches in a waterproof container
-Wrench or pliers to turn off utilities.
-Whistle to signal for help
-Pet supplies
-Infant formula and diapers
-Important documents such as insurance policies, IDs, and bank records in a plastic container.

Commercial Property Insurance Guide

5/4/2021 (Permalink)

a young man in suit in his office showing an insurance policy and pointing with a pen where the policyholder must to sign Commercial insurance is an essential tool for business owners who need to protect their investment and ensure their business.

Commercial property insurance covers many of the same causes of loss and types of property that residential property insurance covers. However, there are a few differences. This guide provides an overview of commercial insurance.

Causes of Loss

Commercial property insurance may be either an all-perils policy that covers any peril not specifically excluded or a named perils policy that only covers the particular perils named in the document. Typically, business property insurance protects against the same kinds of calamities and natural disasters listed in residential property insurance:

  • Fire
  • Water
  • Lightning
  • Wind
  • Theft

The policy may also be packaged with other policies that provide additional types of coverage such as business interruption or general liability. An insurance agent in Karns, TN, can help explain the explicit details of your specific policy.

Premiums for commercial insurance are primarily based on the coverages provided and the value of the property protected. For some types of coverage such as fire damage, other factors may influence premiums. These considerations might include the kind of material used in the construction of the building, the distance of the building from the nearest fire department and whether combustible materials are stored in the facility.

Types of Property Insured
A commercial policy typically covers the building where your business is located, equipment such as computers, furniture and phone systems, records and documents, inventory kept on-site, manufacturing equipment, and signs, satellite dishes and exterior landscaping items such as fences and trees. In some cases, property belonging to other people, including customers, that is in your custody may be protected. Your policy may also provide compensation for restoration services, such as fire, water or storm cleanup.
Commercial insurance is an essential tool for business owners who need to protect their investment and ensure their business can continue operating after a fire, natural disaster or another event. Understanding how your coverage works helps you keep your business adequately safeguarded from unexpected disasters.

Smoke Alarms & Your Commercial Structure

4/30/2021 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury by half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact your local SERVPRO Franchise Professionals.

Install smoke alarms on every level of the home, including the basement.

Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from cooking appliance.

Test smoke alarms at least once a month using the test button.

Replace batteries in all smoke alarms at least once a year. If an alarm “chirps” the battery is low and should be replaced right away.

Replace all smoke alarms when they are 10 years old.

Top Alternatives to Using Sandbags

4/20/2021 (Permalink)

Close-up inflatable dam and industrial pump to diverting water Inflatable flood dams are interesting because they use water to prevent flooding.

When you expect a flood in West Hills, TN, you might automatically think of using a sand bag to stop floodwaters from creeping into your business. This might not be your best solution, but there are plenty of alternatives.

Why Seek an Alternative?

Sandbags have many issues when it comes to preventing water from creeping in and the need for water damage remediation. Some of these issues are:

  • Weight
  • Difficulty storing
  • May become environmental hazards

When you use them for flood prevention, storage, setup and disposal are all cumbersome. They also are not the best way to prevent flood damage.

Transportable Flood Fence
These barriers keep the water out by encircling whatever you need to be protected. You can encircle your entire business if you need to. They are harder to prepare than the more traditional sandbag. Unfortunately, this solution is not practical if you have a small area like a doorway or your business is part of a strip complex. They also can be fairly costly.

Poly Tube Flood Barriers
These work on a similar concept as sandbags do. They consist of a long tube that can be filled with any heavy substance, including sand. You then stretch the tube across something as small as a doorway or as large as a bay door. This is a type of dam that can be lengthened or shortened to suit your needs. You just fill it as high as you need it and then put it into place. The only problem comes in when it is at full length. It can be difficult to move on your own.

Inflatable Dams
Inflatable flood dams are interesting because they use water to prevent flooding. You lay it out and fill it up. Unfortunately, this type can be cost-prohibitive if you are trying to cover a large area. Still, if you have a large area that floods frequently, it might just be worth it.
Consider these solutions to protect yourself. You don't need the hassle of filling a sandbag to prevent floodwaters from entering your business.

Get Certified: SERVPRO Cleaned!

10/29/2020 (Permalink)

Certified: Servpro Cleaned seal on window Stay Safe. Stay Healthy. Get Certified: SERVPRO Cleaned

Even though we are learning more about COVID-19,  it is still a threat that is still changing our way of life. As businesses have been opening and we are paving a new way of life.  

Even though in this new normal customers still want feel safe and secure in your business’s space.  The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing cleanliness as a top priority.  Are you ready to not only keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleaning for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning.   This is proactive viral pathogen cleaning.  As the #1 choice in cleanup and restoration, SERVPRO of Northwest Knoxville wants to provide our customers with a higher standard of cleaning, so that your business will be Certified: SERVPRO Cleaned.

SERVPRO of Northwest Knoxville will provide you with a unique program centered around the 3 C’s

  • Consult- A tailored cleaning program to meet your needs
  • Clean- Proactive and COVID-19 Emergency Response Cleaning Program
  • Certify-  A commitment to clean for your employees and consumers

Click here to learn more about this program.  If you are interested in this program call our office at (865) 691-3253

Stay Safe. Stay Healthy. Get Certified: SERVPRO Cleaned

Proper Care for Your Fire Suppression System

8/13/2019 (Permalink)

Make sure you provide the proper maintenance to your fire sprinkler system

A fire sprinkler system in your commercial property is basically an insurance policy that protects your building and everything inside. An effective fire suppression system with sprinklers puts out fires before they can destroy your business, using a small amount of water. For your protection and the well-being of your business, make sure you provide the proper maintenance.

Maintenance Ensures Proper Operation

Routine maintenance is key to ensuring that your system works efficiently during any emergency. There are specific tasks to carry out on a regular basis:

Become familiar with components, such as the shut-off valve, gauges, inspector test valve, and interior alarm devices. Some components, such as the riser, should be labeled for immediate identification during a fire.
Inspect gauges and control valves every week. A visual inspection and reading of the air and water pressure displays should be adequate.
Visually inspect alarm valves at least once a month.
Every three months, run a test on alarm devices and inspect the hydraulic nameplate.
At least once a year, have a licensed fire sprinkler cleanup professional inspect all components of your system.

Naturally, there are other steps to consider, such as training all staff on the location and use of the system shutoff valve and the importance of the system control valve. At least once a year, train employees how to respond when the fire sprinkler system activates.

Compliance With Sprinkler System Standards

The National Fire Protection Association has issues standards regarding compliance with the use of fire suppression systems, their inspections, testing, and maintenance. As a business owner or management professional, you should be familiar with these standards to ensure that your facilities are in compliance. If you're not sure your system is working effectively, contact a local fire damage remediation company for more information.

Focus on the Safety of Your Employees

When fires happen, the safe evacuation of your property should be your top concern. While you focus on evacuation, your fire sprinkler system should prevent serious damage. Wait for firefighters to arrive and assess the safety of your Walker Springs,TN, property before you return to the building.

Steps for Handling a Burst Pipe in Your Business

6/18/2019 (Permalink)

Bursting pipes in Walker Springs, TN

Steps for Handling a Burst Pipe in Your Business

In business, there is no shortage of ways to ruin your day. Somewhere near the top of that long list is bursting pipes. The amount of damage this plumbing failure causes depends on how you respond. The following steps will help minimize the damage and speed the recovery.

Stop the flow of water

Imagine all that water you won’t have to clean up by turning the shutoff valve. Hopefully, you can shut it off quickly.

Start the recovery

The repair of bursting pipes is not something that can wait until later. You should attack this problem concurrently on five fronts.

Remove standing water

Put your maintenance personnel to work with wet vacs to remove standing water. Standing water spreads, complicating the cleanup.

Begin the drying process

Bring in all available fans and ventilation equipment to help remove the moisture that the wet vacs can’t handle. You won’t get it all, but every bit helps.

Fix the broken pipe

It’s a good bet that shutting the water off affected the operation of your business negatively. Make sure that the plumbing repair happens promptly.

Contact your insurance agent

Making this call is an excellent job for the person in your business who deals with your commercial policy. That person should open a claim and arrange for an adjuster to evaluate your situation.

Take plenty of pictures

The insurance adjuster will want as much information as possible. Showing the damage in pictures is a great way to document the problem. Finding a photographer shouldn’t be a problem because it seems like everyone has a smartphone with a built-in camera.

Contact water damage remediation experts to finish the job. After water damage in Walker Springs,TN, it’s essential to remove residual moisture that can invite mold. Specialists have equipment and training that enables them to complete the drying process.

Hopefully, bursting pipes are not in your future. If one occurs, the above steps will help you deal with them quickly and thoroughly. When it’s over, you will realize that business as usual never looked so good.

Commonly Used Equipment and Procedures Used in Mold Remediation

4/14/2019 (Permalink)

When you notice mold in your business it’s likely that you will want to begin the remediation process as soon as possible.

When you notice mold in your business in West Haven, TN it’s likely that you will want to begin the remediation process as soon as possible. However, it’s often important to understand the types of equipment and methods that are used to protect everyone throughout the process.

1. Covers

Small spores can easily spread if they are caught in someone’s hair or on someone’s clothes, which is why a variety of covers are commonly used during mold remediation. Before entering a building with mold, people often put on covers for hair, clothes, shoes and hands. Generally, disposable covers are preferred since reusing covers of any kind can make it easier for mold to spread.

2. Containment Methods

In addition to using covers to prevent the spread and regrowth of mold, containment methods are often important during mold remediation. Experts in mold removal will work to contain the area affected, which helps to protect the unaffected parts of the building. All fans are turned off to minimize the airflow and physical barriers are also often used to make it difficult for the mold to move further in and around the building.

3. Face Masks

A respirator, or face mask, is often an important piece of equipment used during mold removal. In order to thoroughly assess a business, professionals often must get close to the source of the issue, which means exposing themselves to mold. A face mask that filters the air is especially useful if black mold is present in a building. However, even if less harmful types of mold growth are present in a business, it’s often wise to use face masks as a precautionary measurement. Overall, the face masks help to minimize any adverse effects of mold.

The right equipment and procedures can protect everyone involved in the mold remediation process. Covers, containment methods and masks are often used to keep people involved in mold removal safe.

Commercial Fires: Cleaning Computers

1/8/2019 (Permalink)

Keep computer files backed up on cloud in case of fire damage in Cedar Bluff, TN

Computer Cleanup After a Commercial Fire

Computer cleanup after a commercial fire can be intimidating. This is especially true if an electrical fire occurred that directly affected your equipment, or if your building suffered extensive damage in other areas that also needs prompt attention. However, there are three steps you can follow to get your computer back in working condition as soon as possible:

  1. Remove memory or storage. The first cleanup step you should take it to remove your computers’ internal hard drive, memory or other storage components. This step is especially important if you have important business files stored on any of these devices, as you want to make every effort to preserve these documents.

  2. Transfer documents and files. Move the files on your computer components to a working computer as soon as possible. You can even transfer them to cloud storage if needed, as long as you feel comfortable using an online service and have access to one after your electrical fire.

  3. Call restoration professionals. While there are some steps, like the ones above, that you can take to protect your company computers after a fire, the truth is that commercial smoke damage restoration professionals are usually better prepared to handle any kind of damage an electronic sustains in a fire. They have special equipment to clean and restore almost any kind of gear you could have. They can also arrive quickly on the scene to assess the situation in most cases.

It can be challenging to put your computer’s fate in the hands of a stranger, but most Cedar Bluff,TN, fire damage technicians understand the complexities and consequences of an electrical fire at your place of business and know how to help you restore your workplace computers. They will also likely be able to keep you updated on every step of their cleanup plan, so you won’t have to wonder about the future of your equipment.

2019 Resolution: Plan Ahead

12/10/2018 (Permalink)

The Emergency Ready Profile Application for commercial properties.

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO of Cedar Bluff will help ensure you are "Ready for whatever happens' in 2017.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document contain critical information about your business including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Cedar Bluff as your disaster mitigation and restoration provider, giving you access to over 45 years experience. The ERP is a no-cost assessment; all it requires is a little time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place man help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes resolve to be READY.


12/10/2018 (Permalink)

Large Desiccant ready for commercial water damage problems.

There is no such thing as a small disaster-especially when the water you do not see contains bacteria or can cause mold, rot and other unforeseen damage. Water damage can affect the value of your property. Before you try to clean and dry it up yourself, consider how the damage can affect your property.

SERVPRO of Cedar Bluff knows how disruptive water damage can be for your home and business. We at SERVPRO are trained and equipped to manage the drying process of any size water loss. By utilizing the proper equipment and moisture measuring devices, you home or business will be quickly and thoroughly dried helping to prevent secondary water damage. With rapid response time and a full line of water cleanup and restoration services, SERVPRO of Cedar Bluff can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local SERVPRO the water damage cleanup and restoration professionals.

What To Do Until Help Arrives

10/7/2018 (Permalink)

Home Fire Damage

A fire can leave behind soot, smoke damage and a host of other problems.
Ceilings, walls, woodwork, carpeting, and floors will often need a thorough
professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO® of Cedar Bluff arrive. The following tips may help reduce damage and increase chances of a successful restoration.


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.
  • DON'T:
  • Don’t attempt to wash any walls or painted surfaces without first
    contacting your SERVPRO® of Cedar Bluff
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® of Cedar Bluff.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If the ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set
    in smoke odor.


9/10/2018 (Permalink)

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods but entire communities. Learn how to be prepared.

Make and Practice Your Plan
Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit?

Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills
Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life-saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage
Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency
Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on for the free PDF. Whether its flood, wildfire or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship and neighborhoods are prepared. Contact your local SERVPRO® of Cedar Bluff to find out how they can help make it “Like it never even happened” if disaster strikes in your life.

National Day of Service and Remembrance SEPTEMBER 11, 2018

9/10/2018 (Permalink)


In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need and to honor veterans and First Responders in your community.

On this day and every day, SERVPRO® salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times.

Give back and make a difference in your community this year. To find a volunteer opportunity near you, or to register your National Day of Service and Remembrance event, visit

Faster To Any Disaster

5/23/2018 (Permalink)

SERVPRO is here to help!

There is no disaster that hits home quite like a disaster to your property, home or business. When you have suffered a fire and water or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Cedar Bluff to fix it.

Whether the job is big or small, SERVPRO of Cedar Bluff will be there to help make it "Like it never even happened" so you can get back to your home or business and on with your life.

SERVPRO of Cedar Bluff has experts who deal with mold mitigation and remediation process and what may take place if you are dealing with mold loss. As well as expertise in biohazard, crime scene, and vandalism cleanup. Whatever it maybe you can count on SERVPRO of Cedar Bluff.

Answering the Call

9/28/2017 (Permalink)

Hurricane Harvey Storm Damage

When Hurricane Harvey left his wake of destruction in Texas the Emergency Response Team from SERVPRO of Cedar Bluff  answered the call sending teams to Kingwood, Texas. Taking supplies and equipment our teams went down to help the residents and were humbled by the generosity of a community that didn’t have any clue how they were going to recover financially, much less emotionally from the impact of the storm. Rescuees were evacuated by boats from their homes and neighborhoods, leaving everything behind, but the spirit of giving and resilience impacted the teams from Knoxville.

The long-standing relationship between SERVPRO and the insurance companies helped our teams make a big impact and quickly. The insurance adjusters were recommending people call SERVPRO because it was a name that they could trust. Our teams were able to start water mitigation quickly and come alongside homeowners and other countless volunteers to help these families begin to get some semblance of recovery started.

Imagine your home with six to eight feet of standing water with the rescue boat pulling up outside and telling you it was the last call. Our team was humbled time and time again meeting over a hundred different families that had met that fate and yet met our team with smiles on their faces. Unanimously our team was impacted by Texas Strong, and have spoken so highly of these families since their return.

“We are humbled and we are changed by so many families and their generosity, not only with their resources but their encouragement and their prayers”, said Nathan Lloyd, our Business Development Manager.

SERVPRO of Cedar Bluff, are professionals at serving you. That is why we are here, and that is what we do.


9/15/2017 (Permalink)

NADCA had some fantastic frequently asked questions so I had to share...

Are there any health benefits that come from HVAC system cleaning?

Heating, ventilation, and air conditioning (HVAC) systems have been shown to collection a variety of contaminants such as mold, fungi, bacteria and very small particles of dust that have the potential to affect overall health, The removal of such contaminants from the HVAC system and home should be considered one component in an overall plan to improve indoor air quality.

How can I determine if the HVAC system cleaning was effective?

The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning. If any dust or debris can be seen during the visual inspection, the system should not be considered cleaned. While you can perform your own visual inspection using a flashlight and mirror, a professional cleaning contractor should be able to allow you better access to system components and perhaps the use of specialized inspection tools. In addition, following the Residential Cleaning Checklist can help to ensure a top quality job.

How often should residential HVAC systems be cleaned?

Frequency of cleaning depends on several factors, not the least of which is the preference of the homeowner. Some of the things that may lead a homeowner to consider more frequent cleaning include:

  • smokers in the household
  • pets that shed high amounts of hair and dander
  • water contamination or damage to the home or HVAC system
  • residents with allergies or asthma who might benefit from a reduction in the amount of indoor air pollutants in the home’s HVAC system
  • after home renovations or remodeling
  • prior to occupancy of a new home.

How should a residential HVAC system be cleaned?

The most effective way to clean air ducts and ventilation systems is to employ source removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.

What are antimicrobial chemicals and why would they need to be used?

Antimicrobial chemicals are applied by some companies to the interior surface of the air ducts to treat microbial contamination such as fungi (mold), viruses or bacteria. Before any antimicrobial chemicals are used, the system should be thoroughly cleaned. It is critical that any antimicrobial treatment used in your system be registered by the U.S. Environmental Protection Agency specifically for use in HVAC systems. The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project. Review the NADCA White Paper on Chemical Applications in HVAC Systems for more information. 

What criteria should I use when selecting an HVAC system cleaning contractor?

You should interview as many local contractors as possible. Ask them to come to your home and perform a system inspection and give you a quote. To narrow down your pool of potential contractors, use the following pre-qualifications:

  • Make sure the company is a member in good standing of NADCA.
  • See if the company has been in business long enough to have adequate experience.
  • Get proof that the company is properly licensed and adequately insured.
  • Verify that the company is certified by NADCA to perform HVAC system cleaning.
  • Make sure that the company is going to clean and visually inspect all of the air ducts and related system components.
  • Avoid advertisements for “$99 whole house specials” and other sales gimmicks.
  • Ask if the company has the right equipment to effectively perform cleaning and if the company has done work in homes similar to yours.
  • Get references from neighbors if possible.

You can also use the Residential Cleaning Checklist as part of the contractor selection process. 

What is the normal price range for the air duct cleaning service?

The U.S. Environmental Protection Agency says that “duct cleaning services typically – but not always – range in cost from $450 to $1,000 per heating and cooling system, depending on the services offered, the size of the system to be cleaned, system accessibility, climactic region and level of contamination” and type of duct material. Consumers should beware of air duct cleaning companies that make sweeping claims about the health benefits of duct cleaning, as such claims are unsubstantiated.

Consumers should also beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission. (If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company, and your local, federal and state elected officials to demand legislation.)

What kind of equipment is best for cleaning - truck mounted vacuums or portable vacuums?

NADCA does not endorse one kind of equipment over another. There are two main types of vacuum collection devices: (1) those mounted on trucks and trailers, and (2) portable units. Truck/trailer mounted equipment is generally more powerful than portable equipment. However, portable equipment can often be brought directly into a facility, allowing the vacuum source to be located closer to the ductwork. Both types of equipment will clean to ACR, the NADCA standard. All vacuum units should be attached to a collection device for safe containment prior to disposal. Any vacuum collection device which exhausts indoors must be HEPA filtered. A vacuum collection device alone will not get an HVAC system clean. The use of methods and tools designed to agitate debris adhered to the surfaces within the system, in conjunction with the use of the vacuum collection device(s), is required to clean HVAC systems. (For example: brushes, air whips and “skipper balls.”)

Why should I choose a NADCA member to have my air ducts cleaned?

NADCA members have signed a Code of Ethics stating they will do everything possible to protect the consumer and follow ACR, the NADCA Standard, for cleaning to the best of their ability. Find a NADCA professional near you. Air duct cleaning companies must meet strict requirements to become a NADCA member. Among those requirements, all NADCA members must have a certified Air System Cleaning Specialist (ASCS) on staff who has taken and passed the NADCA certification examination. Passing the exam demonstrates extensive knowledge in HVAC design and cleaning methodologies. ASCSs are also required to further their industry education by attending seminars in order to maintain their NADCA certification status. View the NADCA Code of Ethics.

Will HVAC system cleaning reduce our home energy bills?

Research by the U.S. Environmental Protection Agency has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span and generally operate more effectively than dirty systems.

Courtesy of

Knoxville Companies Look To SERVPRO Technicians For Water Damage Solutions

9/15/2017 (Permalink)

Knoxville Commercial Water Damage

Knoxville Companies Look To SERVPRO Technicians For Water Damage Solutions

Hotels experience various types of water damage, including; plumbing leaks, malfunctioning fixtures, or storm damage that allows water to enter unprotected areas quite often and need professional assistance to help them recover fast. 
When your building is affected by these kinds of water damage incidents in Knoxville, it may be comforting to know that someone trustworthy is available to provide you with the services you need to keep your business running. 
SERVPRO technicians who respond to your service request live in the same area, giving us an opportunity to provide you with rapid response times, and a unique solution to your problem. With several years of experience in the restoration industry and quality equipment at our disposal, we have the ability to handle water damage incidents affecting a single unit, or your entire building. 
The information you provide during your initial call, helps us determine the amount of equipment and personnel needed to address your situation properly. So that once we arrive on your property, we can address any possible hazards and fully inspect the affected area for damages, getting to work immediately to solve your problem. 
After communicating your situation to your insurance company and agreeing on which services to implement, SERVPRO technicians mobilize as quickly and efficiently as possible, making every attempt to return your business to a quality pre-damage condition, in the least amount of time possible. 
We have access to both hand-held and truck mounted water extraction equipment, each with three main elements, a heater, pump, and vacuum system. Portable extractors hold anywhere from five to twelve gallons of water, while the truck mounted version handles up to 100 gallons of water or more, making it easy to remove excess water from various types of flooring, including carpeting and other upholstery items, such as rugs, and curtains. 
Our technicians use a variety of equipment to locate hidden moisture pockets, in walls, attics, and crawl spaces; water cannot hide from a quality infrared moisture detection device. Making it possible for us to dry hard to read, or hidden areas throughout your building and prevent secondary water damage from developing. 
During the drying process, SERVPRO technicians place the proper amount of air moving equipment and dehumidifiers into the affected area. We also use detection devices to check the vicinity for moisture and monitor relative humidity to ensure a proper drying environment exists to complete the water damage restoration and limit any interruptions to your businesses daily operations. 

Fire Prevention Month

8/7/2017 (Permalink)

Fire Damage Knoxville, Tennessee

Fire Prevention Month

October is Fire Prevention Month a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness. The 2016 theme is “Don’t Wait-Check the Date! Replace Smoke Alarms Every 10 Years” designed to educate the public on the basic but essential elements of smoke alarm safety. The NFPA recommends installing smoke alarms in every bedroom outside a separate sleeping area, and on every level of your home, including the basement. Did you know that roughly half of the home fire deaths result from fires reported between 11 pm and 7 am when most people are asleep? Smoke alarm cuts the chances of dying in a reported fire in half!